bdc8's Privacy Policy

1 Introduction & Scope

bdc8 is a trusted online gaming platform offering slots, live casino, and sports betting services to users in Bangladesh. We believe that protecting your personal information is a fundamental right, and it is our responsibility to uphold that right.

This Privacy Policy ("Policy") describes what information we collect, how we collect it, the purposes for which it is used, who it may be shared with, and how you can maintain control over your information. This policy applies to bdc8's website, mobile application, and all related services.

By registering on our platform or using our services, you will be considered to have agreed to the terms of this policy. We may update this policy from time to time; you will be notified appropriately of any changes.

2 Information We Collect

We collect various types of information to operate bdc8's services properly and to provide you with the best experience. This information is collected in two ways — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

When you register on our platform or use our services, we may collect the following information:

• Full name, date of birth, and nationality
• Email address and contact details
• Copies of documents required for identity verification (national ID card, etc.)
• Financial information — such as bKash, Nagad, Rocket, or bank account numbers (for transaction processing purposes)
• Details of your communications with our support team

2.2 Information Collected Automatically

When you use our platform, the following information may be collected through technical means:

• IP address and device identifier information
• Browser type, operating system, and device model
• Site usage patterns — which pages you visited, how long you stayed, and what you clicked
• Login dates and times, session details
• Information collected from cookies and similar tracking technologies

3 Purpose of Data Use

We use collected information only for specific and legitimate purposes. bdc8 commits that your information will never be used for unnecessary or unauthorized purposes.

We use your information for the following purposes:

• Account Management: To complete your registration, login, and account verification process
• Service Delivery: To provide gaming experiences, bonus offers, and promotional benefits
• Financial Transactions: To securely process deposits and withdrawals
• Security Assurance: To prevent fraud, money laundering, and other illegal activities
• Customer Support: To respond to your questions, complaints, and requests
• Responsible Gaming: To identify patterns of excessive play and provide necessary support
• Legal Obligations: To comply with applicable laws and regulations
• Service Improvement: To analyse user experience and improve the platform

4 Data Disclosure & Third Parties

bdc8 does not sell or rent your personal information. However, in certain circumstances we may share your information with trusted third parties.

4.1 Service Providers

To operate our platform, we work with trusted technology partners and service providers — such as payment processors, data storage providers, cybersecurity firms, and game software suppliers. Each of these partners operates under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose relevant information to government authorities under court orders, regulatory directions, or legal necessity. Such disclosures will always be kept to the minimum necessary.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. You will be notified appropriately before such changes occur, and the protections in this policy will remain in place.

5 Data Security Measures

The security of your information at bdc8 is our highest priority. We have implemented industry-standard technical and organisational measures that protect your information from unauthorised access, modification, disclosure, or destruction.

• SSL Encryption: All our communications and transactions are encrypted using SSL/TLS technology, keeping your information secure in transit
• Secure Servers: Your data is stored in modern, secure data centres equipped with both physical and digital security measures
• Access Controls: Only authorised personnel can access your information, and this is strictly regulated
• Regular Security Reviews: Our systems undergo regular security audits, and any vulnerabilities identified are addressed immediately
• Two-Factor Authentication: An additional verification process is active to protect your account

6 Cookies & Tracking Technology

bdc8 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services.

6.1 Types of Cookies

• Essential Cookies: These are necessary for the core functionality of the platform — maintaining login sessions, ensuring security, and so on
• Functional Cookies: Help remember your preferences and settings
• Analytics Cookies: Used to understand how the site is used and to improve services

6.2 Cookie Controls

You can disable non-essential cookies at any time by changing your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the platform.

7 Data Retention Period

We retain your information only for as long as necessary — to provide services, meet legal obligations, resolve disputes, or enforce agreements.

Even after your account is closed, some information may be retained for a specified period — such as financial transaction records, identity verification information, and information collected for regulatory purposes. Once that period ends, the information will be securely deleted or anonymised.

8 Your Rights & Controls

As a member of bdc8, you retain the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: The right to request deletion of your information in certain circumstances
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases
• Right to Object: The right to object to the use of your information for specific purposes
• Data Portability: The right to receive a copy of your information in a structured format

To exercise these rights, please contact our support team. We will process your request within a reasonable timeframe.

9 Children's Privacy

bdc8's services are exclusively for individuals aged 21 and above. We do not knowingly collect any personal information from minors. If a minor attempts to register on our platform, we will immediately close their account and delete any information collected.

If you believe that a minor is using our platform, please notify our support team immediately.

10 International Data Transfers

To operate our services, your information may be transferred to or stored in countries that may not have the same standard of data protection laws as your own country. However, for such transfers we ensure that:

• The receiving party is bound by a strict confidentiality agreement
• The standard of data protection is consistent with our policy
• Your fundamental rights are preserved

11 Policy Changes

We may revise this privacy policy from time to time due to business needs, legal changes, or technological developments. For any significant changes:

• We will send a notification to your registered email
• The updated policy will be published on the platform with the date of the update noted
• For important changes, your explicit consent may be sought

If you continue to use the platform after any changes, you will be considered to have agreed to the revised policy.

12 Responsible Gaming & Data Use

bdc8 places the highest importance on responsible gaming. We may analyse your account activity data to identify potentially problematic gaming behaviour. Using this information, we will:

• Alert you where necessary
• Provide options for self-exclusion or setting limits
• Arrange information and support related to responsible gaming

This information is used solely for your benefit and is never used for advertising or sold to third parties.